Technical Assistance, Camplify
Welcome to my specific Business Card for NZRA communication purposes.
This is intended to provide clarity to NZRA for the correct numbers to call for breakdowns, technical assistance from a Camplify perspective.
Please note that mostly Technical Assistance issues requiring Camplify input will circle back to me, so to save going through the Camplify Call Centre and waiting during peak season, it is best to come direct via any of the below communication methods.
That being said, if I am also busy on the phone you can use one of the many communication methods below to drop me a note and I will call the relevant staff member back (or talk to one of the other NZRA Team) immediately when free.
This just saves any frustration with any waiting for all parties concerned.
It also importantly stops too many people getting involved in a case if going through the Call Centre and this can just cause confusion amongst Hirers, Owners and Service Workshops and simply takes longer to sort out the issue. The less people involved, usually the better a prompt and effective solution can be achieved with the issue in hand.
I keep a close eye on NZRA reports coming through and where it appears something which is not simple then I may be pro-active in contacting the NZRA call centre to assist as necessary from a Camplify perspective.
Due to my 10+ years in RV maintenance and my own trouble-shooting RV business, I also personally have a range of easily-shareable helpful App information covering all RV issues, which I can share with Hirers and Owners as necessary.
Photos and documents can now be shared easily with me with just one click as per the link on the button below.
The Rvonroad Online Office is another medium when a face to face chat is required to solve a problem.
The relevant numbers are below and some can also be quick selected on the side graphics on this card.
My Camplify Office Number
03 668 1211 x 26
(note usually unavailable on this number unless other Camplify member asks me to switch phone to available.)
My Camplify Mobile Number
021 0290 2335
My Camplify Whatsapp Number
021 0290 2335
After Hours (Personal) Number and for URGENT cases needing attention
027 349 2133
Camplify Email
ssmith@camplify.com.au
Live Chat
Go to the button Live/Whatsapp Chat via website
Document/Photo share
Click the button below.
Note: You can also upload documents on the upload graphic on the top right of the directed page on the below link.